Members of the network commit to:
To perform well in terms of service quality
- Reception services should be at least bilingual (English)
- Structures that have been awarded the “Qualité Tourisme” label or have begun the process.
- Structures applying the Quality Charter of the National Professional Federation of Canoe and Kayak Rental Companies (FNPLCK)
- A complete service including jerrycans, advice and, if needed, initiation.
Be rigorous about the quality of the equipment
- A fleet of boats that is recent and well-maintained, life jackets that are washed and disinfected, vehicles used in accordance with applicable regulations.
To be a human-sized company
- I can easily find someone in charge
To be sustainable in their sector
- Being part of the local tourism scene, they know their river and can offer me advice for my stay…
To be committed to an eco-responsible approach and respect for the environment
- By offering waste sorting solutions,
- By providing information about the river and sensitive environments (fauna, flora, etc.),
The Loyalty Card
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